Citizen CLP621

Product Manual

The product manual outlines printer specific issues, and can be viewed [File:CLP621 Manual.pdf|here] in PDF format.

Drivers and Utilities

Up to date Drivers and Utilities can be found at the Citizen Support Site

CLP Series Windows Driver Citizen_7.1.5_M-2 [File:Citizen_7.1.5_M-2.exe|Download] VuePrint Utility [File:VuePrintUtilityInstaller.zip|Download]

Installation

1. Download the drivers here [File:Citizen_7.1.5_M-2.exe] and Save them to your desktop
2. Double click Citizen_7.1.5_M-2.exe and run the Installation Wizard
3. Accept the License Agreement and click Next

1. Accept the Installation Directory (C:\Seagull by default) and click Next

1. Click Finish to unpack the driver and launch the Setup Wizard

• • Installation Instructions are displayed, use these as further reference

1. In the Setup Wizard, choose to Install a New Printer

1. Choose your printer model (CLP621 in this case)

1. Choose the port you are installing on

1. Choose to share the printer as CitizenCLP621

1. Review the settings and click Finish to install

1. When the installation is complete, close the wizard

Troubleshooting

Alignment Problems

Label Gap Sensor

The Label Gap Sensor is used to determine the length of each tag, and controls the advancement of tags. If printing or using the Form Feed button causes many tags to advance and an error signal is given, there may be an issue with the Label Gap Sensor alignment. To align the gap sensor, see page 40 of the [CLP621 Manual.pdf|CLP621 Manual] or the Citizen FAQ Site.