Zebra TLP2844

Product Manual

The product manual outlines printer specific issues, and the File:Tlp2844 manual.pdf can be viewed in PDF format. For advanced documentation, see the EPL2 Programmers Guide.

Drivers and Utilities

Up to date Drivers and Utilities can be found at the Zebra Support Site

TLP Universal Windows Driver File:ZUD55725.exe TLP Designer Windows Driver File:ZD1510Certified.exe Zebra Setup Utility File:Setup ZSU 100557.exe

Troubleshooting

Tag Printing Down the Middle

If the tag is printing down the middle, do an AutoSense dump (turn off printer, hold feed, turn it on, let feed light blink once then release. It will then print dump info, press feed to exit dump mode). The dump should have a value for 'q' (width) and 'Q' (height,offset). The Q should be set via AutoSense gap sensing (approx 315, can be set similarly to q), q should be 832. If it is lower, such as 408, it needs to be reset.

To set q to proper value of 832, follow these steps:

• Start->Printers and Faxes
• Right click the Zebra2844 (installed using Universal driver ZUD) and click properties
• Go to the Printer tab, expand the advanced line, click tools, then click the tools button
• In the 'Direct Command for Printer' box, type 'q832' and press send. The printer should be shown briefly in the system tray as the command is sent.
• Press OK and exit the printer settings.
• Try an AutoSense dump (being sure to hit feed after to exit the dump mode)
• It may not be readable on the left side, which means it should be set properly.
• Try printing through Executive. Contact Zebra support if you have any issues.

Printing blank tags

Tags are printing, but a blank page is being inserted between labels. This is often an issue with the Height of the tags or with the label sensor, and can happen when a new roll of tags is added. Recalibration should fix this.

Recalibration (Autosense Dump)

To Recalibrate the printer, turn off the power, hold down the feed button, and turn on the printer. After 1 flash of the feed light, release the feed button. It will then perform diagnostics, sense the label height and gaps, as well as print out a dump page of hardware settings. Once completed, press the feed button to exit dump mode.

If this doesn't recalibrate properly, size and gaps can be set manually, see Tags Printing Down the Middle.